Growth-Focused Financial Services Chat Pro

TTEC; Tangob; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Wellness incentives

Job summary

TTEC in Lipa, Philippines is hiring a Chat Customer Service Representative to provide written support and resolve customer inquiries onsite. You’ll help customers quickly, with empathy and clear communication.

We value a minimum of 2 years of college or equivalent and at least 6 months of customer service experience. You’ll work in a team-focused environment that emphasizes growth, inclusion, and a healthy benefits package.

Qualifications

• 2 years of college completed or equivalent.
• At least 6 months customer service experience or background in lending/financial services.
• Strong written communication and product knowledge.

Responsibilities

• Answer and resolve customer inquiries via chat channels.
• Communicate with customers using written messages only.
• Explain product/service knowledge to customers.

Education

Completed 2 years in college or equivalent

Job description

TTEC in Lipa, Philippines is hiring a Chat Customer Service Representative to provide written support and resolve customer inquiries onsite. You’ll help customers quickly, with empathy and clear communication.

We value a minimum of 2 years of college or equivalent and at least 6 months of customer service experience. You’ll work in a team-focused environment that emphasizes growth, inclusion, and a healthy benefits package.