Chat Support Specialist — Onsite Lipa, Compassionate Help

TTEC; Tangob; On-site; PHP 180,000 - 240,000; Full time

Job summary

TTEC Philippines in Lipa, Batangas invites you to join as a Chat Customer Service Representative on site, helping customers via chat, text, email, social media and other messaging channels.

You’ll resolve issues with compassion, apply product knowledge, and deliver a helpful, human experience that sets us apart. This role offers career development and a values-driven, inclusive culture.

Qualifications

• Completed 2 years in college or equivalent.
• At least 6 months customer service experience or with background in lending and financial services.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Resolve customer issues via chat, text, email, social media and other messaging channels.
• Answer incoming communications from customers and provide timely assistance.

Skills

Written communication

Computer experience

Education

Completed 2 years in college or equivalent

Job description

TTEC Philippines in Lipa, Batangas invites you to join as a Chat Customer Service Representative on site, helping customers via chat, text, email, social media and other messaging channels.

You’ll resolve issues with compassion, apply product knowledge, and deliver a helpful, human experience that sets us apart. This role offers career development and a values-driven, inclusive culture.