In-Office Healthcare Support – Lipa

TTEC; Tangob; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Lipa, Philippines is seeking a Customer Service Representative to be onsite at Robinsons Place Lipa. You’ll help customers by resolving issues, answering inquiries, and guiding them through products with empathy and care.

The role emphasizes clear communication, patience, and problem resolution, with a supportive culture and opportunities for growth as part of a global, learning-focused team.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Own handling of escalated or complex customer calls.
• Provide quick answers, product guidance, and issue resolution with empathy.
• Answer incoming communications from customers and conduct research to resolve issues.

Skills

Computer experience

Education

Senior high school or 2 years in college

Job description

TTEC in Lipa, Philippines is seeking a Customer Service Representative to be onsite at Robinsons Place Lipa. You’ll help customers by resolving issues, answering inquiries, and guiding them through products with empathy and care.

The role emphasizes clear communication, patience, and problem resolution, with a supportive culture and opportunities for growth as part of a global, learning-focused team.