Financial Account Support Specialist - Onsite Training Included

Caldwell Communications; Marikina; On-site; PHP 174,000 - 290,000; Full time

Benefits offered by this job

Performance incentives

Paid training

Career growth opportunities

Job summary

Caldwell Communications in Quezon City is seeking a Customer Service Representative for Financial, Banking, Billing, and Payments accounts. This onsite role requires handling inquiries via phone, chat, or email and providing precise, professional support.

No prior BPO experience is required; fresh graduates are welcome and paid training is provided with shifting schedules and opportunities for career growth.

Qualifications

• High School or Senior High School graduate is required.
• College level or graduates are welcome.
• No BPO experience required.
• Fresh graduates and first-time BPO applicants welcome.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries through phone, chat, or email.
• Assist with financial and banking concerns.
• Process or provide support for payments and transactions.
• Resolve customer concerns professionally.
• Document customer interactions.
• Meet quality and customer satisfaction targets.

Skills

English communication

Basic computer skills

Education

High School diploma or equivalent

College level welcome

Job description

Caldwell Communications in Quezon City is seeking a Customer Service Representative for Financial, Banking, Billing, and Payments accounts. This onsite role requires handling inquiries via phone, chat, or email and providing precise, professional support.

No prior BPO experience is required; fresh graduates are welcome and paid training is provided with shifting schedules and opportunities for career growth.