Banking & Finance Support Specialist - Growth & Incentives

Caldwell Communications; Marikina; On-site; PHP 193,000 - 231,000; Full time

Benefits offered by this job

Competitive salary ₱19,000/month up to

Performance-based incentives

HMO and other benefits

Career growth opportunities

Job summary

Caldwell Communications is seeking Customer Service Representatives to join our Banking & Financial Services team in Metro Manila. A high school graduate with at least 1 year of BPO experience in finance-related accounts is preferred. On-site work with shifting schedules is required.

Responsibilities include handling calls, assisting with inquiries, ensuring regulatory compliance, and delivering timely service. Perks include competitive salary and incentives, HMO, and growth opportunities.

Qualifications

• High school graduate with at least 1 year BPO experience in finance-related, mortgage, or brokerage accounts.
• Willing to work on shifting schedule.
• On-site work required.

Responsibilities

• Handle inbound and outbound customer service calls for banking and finance-related concerns.
• Assist clients with account inquiries, transaction issues, and product information.
• Ensure accuracy and compliance with financial regulations and policies.
• Provide excellent service and support to clients in a timely manner.

Skills

BPO experience

Strong communication

Customer service

Education

High school diploma

Job description

Caldwell Communications is seeking Customer Service Representatives to join our Banking & Financial Services team in Metro Manila. A high school graduate with at least 1 year of BPO experience in finance-related accounts is preferred. On-site work with shifting schedules is required.

Responsibilities include handling calls, assisting with inquiries, ensuring regulatory compliance, and delivering timely service. Perks include competitive salary and incentives, HMO, and growth opportunities.