Financial Account CSR — Onsite, Paid Training, Growth

Caldwell Communications; Philippines; Sur place; PHP 264 000 - 316 000; Plein temps

Avantages offerts par ce poste

Paid training

Performance incentives and bonuses

Career growth opportunities

Résumé du poste

Caldwell Communications is seeking a Customer Service Representative – Financial Account to support customers onsite in Quezon City. You will handle account and billing inquiries, assist via phone, chat, or email, and ensure accurate record-keeping with professional, compliant service.

No prior BPO experience is needed as training starts Day 1 and performance incentives provide career growth opportunities within the company.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills and ability to multitask.
• Willing to work onsite and on shifting schedules.

Responsabilités

• Assist customers with account, billing, payment, and transaction concerns.
• Handle financial service inquiries via phone, chat, or email.
• Resolve customer concerns professionally.
• Follow security, privacy, and compliance procedures.
• Maintain accurate customer records.

Connaissances

Good English communication

Basic computer skills

Multitasking

Formation

High School / Senior High School diploma

Description du poste

Caldwell Communications is seeking a Customer Service Representative – Financial Account to support customers onsite in Quezon City. You will handle account and billing inquiries, assist via phone, chat, or email, and ensure accurate record-keeping with professional, compliant service.

No prior BPO experience is needed as training starts Day 1 and performance incentives provide career growth opportunities within the company.