Field Technical Support Engineer — Proactive IT

Hewlett Packard Enterprise; Hinoba-an; On-site; PHP 335,000 - 603,000; Full time

Job summary

Hewlett Packard Enterprise in the Philippines is seeking a Field Technical Support professional to deliver post-sales software services to local accounts and respond to diverse queries. The role emphasizes proactive monitoring to prevent issues and maintaining high customer satisfaction.

You will troubleshoot IT infrastructure problems and support operational plans under supervision. This full-time position offers an opportunity to contribute to HP’s service excellence while adhering to internal

Qualifications

• Deliver tailored post-sales software services to local accounts.
• Respond to a range of queries and use proactive monitoring to prevent issues.
• Troubleshoot IT infrastructure problems and support operational plans.

Responsibilities

• Deliver tailored post-sales software services to local accounts.
• Respond to a range of queries and use proactive monitoring to prevent issues.
• Troubleshoot IT infrastructure problems and support operational plans.

Job description

Hewlett Packard Enterprise in the Philippines is seeking a Field Technical Support professional to deliver post-sales software services to local accounts and respond to diverse queries. The role emphasizes proactive monitoring to prevent issues and maintaining high customer satisfaction.

You will troubleshoot IT infrastructure problems and support operational plans under supervision. This full-time position offers an opportunity to contribute to HP’s service excellence while adhering to internal