Field Risk & Fraud Investigator – On-Site

BillEase; San Juan; On-site; PHP 600,000 - 900,000; Full time

Job summary

BillEase is seeking a Sales Field Risk/Fraud Officer in San Juan City, Philippines. This field-based role requires frequent on-site visits to stores, merchants, and customers as part of investigations and verification processes.

You will identify, investigate, and mitigate risks and fraudulent activity within the assigned sales area, collaborating with Sales, Merchant Fraud, and Compliance teams to protect company assets and ensure operational integrity.

Qualifications

• Bachelor-level degree in criminology, business administration, risk management, or related field.
• Strong investigative, analytical, and documentation skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Identify and investigate high-risk incidents or transactions within the assigned area.
• Conduct fraud investigations for suspicious cases involving sales associates, merchants, or customers.
• Coordinate with local authorities when necessary for information validation and verification.
• Conduct field audits and random spot checks to ensure adherence to standards.
• Prepare comprehensive investigation reports with findings and recommendations.

Skills

Investigative skills

Analytical thinking

Documentation

Communication

Interpersonal skills

Education

Bachelor's degree in Criminology, Business Administration, Risk Management, or related field

Job description

BillEase is seeking a Sales Field Risk/Fraud Officer in San Juan City, Philippines. This field-based role requires frequent on-site visits to stores, merchants, and customers as part of investigations and verification processes.

You will identify, investigate, and mitigate risks and fraudulent activity within the assigned sales area, collaborating with Sales, Merchant Fraud, and Compliance teams to protect company assets and ensure operational integrity.