Field Risk & Fraud Investigator

BillEase; Angeles; On-site; PHP 420,000 - 660,000; Full time

Job summary

BillEase in Angeles, Pampanga is seeking a Sales Field Risk/Fraud Officer to identify, investigate, and mitigate fraud across sales areas. The role requires frequent on‑site visits and travel to stores, merchants, and residences as part of verification processes.

You will work with Sales, Merchant Fraud, and Compliance teams to prevent fraud and protect company assets while ensuring adherence to risk management standards.

Qualifications

• Bachelor’s degree in criminology, business administration, risk management, or related field.
• Ideally with 2 years of experience in fraud investigation, field audit, risk management, or sales operations.
• Background in financial services, lending, or fintech is an advantage.
• Strong investigative, analytical, and documentation skills.
• Excellent communication and interpersonal abilities; willing to travel for field work.

Responsibilities

• Investigate causes of high‑risk incidents or transactions in the assigned area.
• Analyze patterns that may indicate potential fraud or operational lapses.
• Conduct on‑ground validation and area checks for high‑risk customers or merchants.
• Perform fraud investigations for suspected cases involving staff, merchants, or customers.
• Coordinate with local authorities for information validation when needed.
• Identify corrective actions for risk mitigation and fraud prevention.
• Collaborate with Merchant Fraud Team on alerts and red flags.
• Partner with Sales leadership to raise fraud prevention awareness.
• Provide reports on identified fraud cases and high‑risk areas to management.
• Stay updated on emerging fraud schemes and best practices.

Skills

Investigative skills

Analytical skills

Documentation

Communication

Willingness to travel

Education

Bachelor's degree in Criminology

Bachelor's degree in Business Administration

Bachelor's degree in Risk Management

Job description

BillEase in Angeles, Pampanga is seeking a Sales Field Risk/Fraud Officer to identify, investigate, and mitigate fraud across sales areas. The role requires frequent on‑site visits and travel to stores, merchants, and residences as part of verification processes.

You will work with Sales, Merchant Fraud, and Compliance teams to prevent fraud and protect company assets while ensuring adherence to risk management standards.