Manila Field Risk & Fraud Officer

BillEase; Manila; On-site; PHP 600,000 - 840,000; Full time

Job summary

BillEase is seeking a Sales Field Risk/Fraud Officer to identify, investigate, and mitigate fraud within the assigned sales area. This field-based role requires frequent on-site visits to stores, merchants, and residences, partnering with Sales, Merchant Fraud, and Compliance teams to protect assets and ensure risk protocols are followed.

The role emphasizes fieldwork, reporting, and collaboration to strengthen fraud prevention and awareness across field teams, with a strong focus on integrity

Qualifications

• Bachelor's degree required in criminology, business administration, risk management or related field.
• 2 years of experience in fraud investigation, field audit, risk management or sales operations preferred.
• Background in financial services, lending or fintech is an advantage.
• Strong investigative, analytical and documentation skills.
• Excellent communication and interpersonal abilities.
• Willingness to travel and perform extensive fieldwork including store visits and area validation.
• High integrity, confidentiality and sound judgment.
• Proficiency in report writing.

Responsibilities

• Identify and investigate high-risk incidents or transactions in the assigned area.
• Conduct fraud investigations involving sales associates, merchants or customers.
• Perform on-ground validation and area checks for high-risk users or merchants.
• Coordinate with local authorities or barangay officials when needed for validation.
• Prepare comprehensive investigation reports with findings and recommendations.
• Share insights with Sales leadership to enhance fraud prevention.
• Conduct field audits and provide recommendations for risk mitigation.

Skills

Investigative skills

Analytical skills

Documentation skills

Communication skills

Travel readiness

Education

Bachelor's degree in Criminology

Bachelor's degree in Business Administration

Bachelor's degree in Risk Management

Job description

BillEase is seeking a Sales Field Risk/Fraud Officer to identify, investigate, and mitigate fraud within the assigned sales area. This field-based role requires frequent on-site visits to stores, merchants, and residences, partnering with Sales, Merchant Fraud, and Compliance teams to protect assets and ensure risk protocols are followed.

The role emphasizes fieldwork, reporting, and collaboration to strengthen fraud prevention and awareness across field teams, with a strong focus on integrity