Field Risk & Fraud Investigator

BillEase; Philippines; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Job summary

Billease is seeking a Sales Field Risk/Fraud Officer in Butuan, AGUSAN DEL SUR to identify, investigate, and mitigate fraud in the sales channel. This field-based role requires frequent on-site visits to stores, merchants, and customers to verify activities and protect company assets.

You will partner with Sales, Merchant Fraud, and Compliance teams to prevent fraud, document findings, and implement field-level controls.

Qualifications

• Bachelor's degree in criminology, business admin, risk management, or related field.
• 2 years' fraud investigation, field audit, risk management, or sales ops experience.
• Background in financial services, lending, or fintech is an advantage.
• Strong investigative, analytical, and documentation abilities.
• Excellent communication and interpersonal skills.
• Willingness to travel and perform extensive fieldwork (store visits, residence checks).
• High integrity, confidentiality, and sound judgment.
• Proficiency in report writing.

Responsibilities

• Investigate causes of high-risk incidents or transactions in the assigned area.
• Analyze patterns indicating potential fraud or operational lapses.
• Conduct on-ground validation and area checks for high-risk clients and merchants.
• Perform fraud investigations for suspicious cases.
• Coordinate with barangay officials or local authorities as needed.
• Prepare comprehensive investigation reports with findings and recommendations.
• Maintain confidential records of investigations.
• Share findings to strengthen company-wide risk mitigation.
• Mentor field teams on compliance and ethical selling practices.
• Conduct random field audits to ensure standards.

Skills

Investigative skills

Analytical skills

Documentation

Communication

Interpersonal skills

Report writing

Education

Criminology

Business Administration

Risk Management

Related field

Job description

Billease is seeking a Sales Field Risk/Fraud Officer in Butuan, AGUSAN DEL SUR to identify, investigate, and mitigate fraud in the sales channel. This field-based role requires frequent on-site visits to stores, merchants, and customers to verify activities and protect company assets.

You will partner with Sales, Merchant Fraud, and Compliance teams to prevent fraud, document findings, and implement field-level controls.