Field Risk & Fraud Investigator

BillEase; Manila; On-site; PHP 335,000 - 670,000; Full time

Job summary

BillEase is seeking a Sales Field Risk/Fraud Officer to identify, investigate, and mitigate risks in the assigned sales area. This field-based role requires frequent on-site visits to stores, merchants, and residences as part of verification processes.

You will work with Sales, Merchant Fraud, and Compliance teams to proactively prevent fraud, protect assets, and maintain sales integrity while traveling extensively for investigations and validations.

Qualifications

• Bachelor's degree in Criminology, BA, Risk Management or related field.
• 2 years of fraud investigation or field audit experience preferred.
• Background in financial services, lending or fintech is a plus.
• Must be willing to travel and conduct fieldwork.

Responsibilities

• Identify and investigate high-risk incidents or transactions within the assigned area.
• Analyze patterns indicating potential fraud or operational lapses.
• Conduct on-ground validation and area checks for high-risk customers, merchants or sales associates.
• Coordinate with barangay officials or local authorities for information validation.
• Prepare comprehensive investigation reports with findings and recommendations.
• Partner with Sales leadership to strengthen fraud prevention awareness across field teams.

Skills

Investigative skills

Analytical skills

Documentation skills

Communication skills

Interpersonal skills

Travel willingness

Education

Bachelor's degree in Criminology, Business Administration, Risk Management, or related field

Job description

BillEase is seeking a Sales Field Risk/Fraud Officer to identify, investigate, and mitigate risks in the assigned sales area. This field-based role requires frequent on-site visits to stores, merchants, and residences as part of verification processes.

You will work with Sales, Merchant Fraud, and Compliance teams to proactively prevent fraud, protect assets, and maintain sales integrity while traveling extensively for investigations and validations.