Field IT Technician

Inkrite Ink Refilling Station; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A technology service provider in Metro Manila seeks an IT Support Technician. Responsibilities include diagnosing and troubleshooting IT equipment, installing and maintaining systems, and providing user support. The ideal candidate has a Bachelor's degree in Information Technology and 1-3 years of experience. Strong problem-solving and communication skills are essential. Join a collaborative team to help resolve complex IT issues and contribute to equipment management and user training.

Qualifications

• 1-3 years of relevant experience in IT support.
• Ability to manage multiple tasks independently.

Responsibilities

• Diagnose and troubleshoot IT equipment issues in the field.
• Install, configure, and maintain hardware and software systems.
• Provide technical support and training to end-users.
• Document all service requests and solutions.
• Collaborate with IT team members to resolve complex issues.

Skills

Problem-solving skills

Technical knowledge

Communication skills

Interpersonal skills

Education

Bachelor's degree in Information Technology

Job description

Responsibilities

• Diagnose and troubleshoot IT equipment issues in the field.
• Install, configure, and maintain hardware and software systems.
• Provide technical support and training to end-users.
• Document all service requests, solutions, and equipment inventory.
• Collaborate with other IT team members to resolve complex issues.

Requirements

• Educational Qualifications: Bachelor's degree in Information Technology or a related field.
• Experience Level: 1-3 years of relevant experience.
• Skills and Competencies: Strong problem-solving skills and technical knowledge.
• Qualities and Traits: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to work independently and manage multiple tasks.