Field Collections Specialist — Dumaguete (Motorcycle Required)

Billease; Dumaguete; On-site; PHP 167,000 - 279,000; Full time

Job summary

Billease is seeking a Collections Specialist in Dumaguete to contact delinquent customers, discuss their account status, and assess the situation to propose practical repayment solutions.

You will follow up on promises and work to recover payments, with escalation to Legal for uncooperative cases. A valid driving license and motorcycle ownership, plus computer literacy, are required for this role.

Qualifications

• Must have field collection experience.
• Ability to assess customer stories and propose beneficial solutions.
• Must be computer literate and proficient with basic software.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escalate uncooperative customers to Legal.

Skills

Field collection

Customer communication

Computer literacy

Job description

Billease is seeking a Collections Specialist in Dumaguete to contact delinquent customers, discuss their account status, and assess the situation to propose practical repayment solutions.

You will follow up on promises and work to recover payments, with escalation to Legal for uncooperative cases. A valid driving license and motorcycle ownership, plus computer literacy, are required for this role.