Dumaguete Field Collections Specialist

BillEase; Dumaguete; On-site; PHP 201,000 - 290,000; Full time

Job summary

Billease is recruiting for a field collection role in Dumaguete. You will contact delinquent customers, discuss account status, and assess each story to suggest a beneficial solution.

The ideal candidate lives in Dumaguete, has field collection experience, a valid driving license and a motorcycle, and is computer literate with MS Office and Google Suite. This position also includes following up on repayment promises and escalating uncooperative cases to Legal if needed.

Qualifications

• Field collection experience is required.
• Valid/updated Driving License and own a motorcycle.
• Computer literate: know how to do basic MS Office, Google Suite applications

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and escape uncooperative customers to Legal.

Skills

MS Office

Google Suite

Tools

Field collection tools

Job description

Billease is recruiting for a field collection role in Dumaguete. You will contact delinquent customers, discuss account status, and assess each story to suggest a beneficial solution.

The ideal candidate lives in Dumaguete, has field collection experience, a valid driving license and a motorcycle, and is computer literate with MS Office and Google Suite. This position also includes following up on repayment promises and escalating uncooperative cases to Legal if needed.