Field Collections Analyst — Recovery & Negotiation

First Circle; Taguig; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

HMO coverage

Free catered lunches

Monthly fitness allowance

Transportation allowance

Accommodation allowance

Job summary

First Circle, a fast-growing FinTech company in the Philippines, is seeking a Collection Analyst to join our Product Operations team. The role involves client calls for desk collection operations, focusing on improving recovery rates for late-stage accounts.

The ideal candidate has 1-5 years of relevant experience and a Bachelor’s degree. Our team thrives on collaboration, and we offer various perks including HMO coverage and monthly fitness allowances.

Qualifications

• 1-5 years of relevant experience as a Collection Analyst.
• Self-motivated, proactive, and driven to improve continuously.
• Comfortable working with difficult-to-recover accounts.

Responsibilities

• Oversee delinquent accounts to minimize bad debt and optimize recovery.
• Conduct regular calls and follow-ups to maintain continuous client contact.
• Secure payment arrangements while monitoring compliance.
• Keep account records up to date and collaborate closely with teams.
• Consistently meet established collection and productivity goals.

Skills

Quick learner

Strong communication skills

Negotiation skills

Detail-oriented

Teamwork

Education

Bachelor's degree in any field

Job description

First Circle, a fast-growing FinTech company in the Philippines, is seeking a Collection Analyst to join our Product Operations team. The role involves client calls for desk collection operations, focusing on improving recovery rates for late-stage accounts.

The ideal candidate has 1-5 years of relevant experience and a Bachelor’s degree. Our team thrives on collaboration, and we offer various perks including HMO coverage and monthly fitness allowances.