Collection Analyst Late Stage

First Circle; Taguig; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

HMO coverage

Free catered lunches

Monthly fitness allowance

Transportation allowance

Accommodation allowance

Job summary

First Circle, a fast-growing FinTech company in the Philippines, is seeking a Collection Analyst to join our Product Operations team. The role involves client calls for desk collection operations, focusing on improving recovery rates for late-stage accounts.

The ideal candidate has 1-5 years of relevant experience and a Bachelor’s degree. Our team thrives on collaboration, and we offer various perks including HMO coverage and monthly fitness allowances.

Qualifications

• 1-5 years of relevant experience as a Collection Analyst.
• Self-motivated, proactive, and driven to improve continuously.
• Comfortable working with difficult-to-recover accounts.

Responsibilities

• Oversee delinquent accounts to minimize bad debt and optimize recovery.
• Conduct regular calls and follow-ups to maintain continuous client contact.
• Secure payment arrangements while monitoring compliance.
• Keep account records up to date and collaborate closely with teams.
• Consistently meet established collection and productivity goals.

Skills

Quick learner

Strong communication skills

Negotiation skills

Detail-oriented

Teamwork

Education

Bachelor's degree in any field

Job description

Job Description

About First Circle

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. Weve already transformed access to credit for thousands of businesses, and now were building afull-stackneobankoffering innovative new products and services. As part of our ongoing growth, were strengthening our Collections Team to boost recovery rates and reduce delinquency. Were looking for a hardworking, reliable, and hands-on Field Collector or Skip Tracer to join us.

We are seeking a dynamic Collection Analyst for our Late Stage Accounts to join our Product Operations team. This role will be doing client calls for desk collection operations. The Collection Analyst will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.

Responsibilities

• Account Management: Oversee M2+ delinquent accounts to minimize bad debt and optimize recovery.
• Outreach & Follow-Up: Conduct regular calls and follow-ups to maintain continuous client contact.
• Negotiation & Monitoring: Secure payment arrangements and Promises to Pay (PTPs), while actively monitoring compliance.
• Documentation & Coordination: Keep account records up to date and collaborate closely with internal teams.
• Target Achievement: Consistently meet established collection, recovery, and productivity goals.

• Amenable to 5x RTO work set-up in BGC Taguig.
• Years of Experience: 1-5 years of relevant experience as a Collection Analyst. Fresh graduates are encouraged and welcome to apply.
• Educational Requirement: Bachelors degree in any field.
• Work Ethic & Drive: Self-motivated and proactive, insists on excellence and is driven to constantly improve, displays initiative and independence in task execution. Comfortable working with difficult-to-recover accounts.
• Teamwork & Collaboration: Collaborative and able to thrive in team-oriented environments.
• Skills & Competencies
  • Quick learner; able to adapt to and internalize new processes rapidly.
  • Demonstrates efficiency and accuracy in resolving challenges.
  • Highly organized, detail-oriented, and dependable.
  • Strong communication and negotiation skills.
  • Persistent and resourceful.

• Salary: PHP 25,000-30,000 monthly
• Additional perks & benefits:HMO coverage from week one, free catered lunches, monthly fitness allowance, transportation & accommodation allowance, and more.
• Join a team with a deeply collaborative culture!Learn more here:https://www.firstcircle.ph/careers