Collection Analyst Low Recovery - With Field Work

First Circle; Taguig; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

HMO coverage from week one

Gasoline allowance

Motorbike ownership policy

Monthly fitness allowance

Job summary

First Circle, a fast-growing fintech company in the Philippines, is seeking a Field Collector/Skip Tracer to join the Collections Team. The role blends desk collections with on-site field visits to recover delinquent accounts and negotiate payment terms.

You will manage Low Recovery and FSA accounts, secure Promises to Pay, and maintain accurate records while meeting productivity targets; motorcycle ownership and willingness to travel within Metro Manila are required.

Qualifications

• Bachelor's degree in any field.
• 1–5 years of relevant experience as Field Collector or Collection Analyst.
• Ownership of a motorcycle is required.
• Self-motivated, proactive and able to work independently in a goal-driven role.
• Collaborative and able to thrive in a team-oriented environment.

Responsibilities

• Account Management: Oversee Low Recovery and FSA accounts to ensure effective handling.
• Collections & Tracing: Conduct desk/field collections, customer tracing, and on-site visits.
• Negotiation & Follow-up: Secure Promises to Pay (PTPs), negotiate payment terms, and actively follow up.
• Documentation: Maintain accurate, up-to-date records of all collection efforts and field visits.
• Target Achievement: Consistently meet or exceed performance, recovery, and productivity goals.

Skills

Motorcycle ownership

Negotiation

Communication

Teamwork

Organization

Attention to detail

Self-motivated

Education

Bachelor's degree

Job description

Job Description:

About First Circle

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. Weve already transformed access to credit for thousands of businesses, and now were building afull-stackneobankoffering innovative new products and services. As part of our ongoing growth, were strengthening our Collections Team to boost recovery rates and reduce delinquency. Were looking for a hardworking, reliable, and hands-on Field Collector or Skip Tracer to join us.

We are seeking a dynamic Collection Analyst for our FSA and Low Recovery Accounts to join our Product Operations team. This role combines the responsibilities of a collection analyst doing desk collections and field collections. The Collection Analyst will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.

• Account Management: Oversee Low Recovery and FSA accounts to ensure effective handling.
• Collections & Tracing: Conduct desk/field collections, customer tracing, and on-site visits.
• Negotiation & Follow-up: Secure Promises to Pay (PTPs), negotiate payment terms, and actively follow up.
• Documentation: Maintain accurate, up-to-date records of all collection efforts and field visits.
• Target Achievement: Consistently meet or exceed performance, recovery, and productivity goals.

• Motorcycle Requirement: Should own and drive a motorcycle.
• Field Work & Mobility: Willingness to do field work within and outside of Metro Manila.
• Years of Experience: 1-5 years of relevant experience as a Field Collector or Collection Analyst.
• Educational Requirement: Bachelors degree in any field.
• Work Ethic & Drive: Self-motivated and proactive, insists on excellence and is driven to constantly improve, displays initiative and independence in task execution. Comfortable working with difficult-to-recover accounts.
• Teamwork & Collaboration: Collaborative and able to thrive in team-oriented environments.
• Skills & Competencies
  • Quick learner; able to adapt to and internalize new processes rapidly.
  • Demonstrates efficiency and accuracy in resolving challenges.
  • Highly organized, detail-oriented, and dependable.
  • Strong communication and negotiation skills.
  • Persistent and resourceful.

• Salary: PHP 25,000-30,000 monthly
• Benefits: HMO coverage from week one, gasoline allowance, ownership policy on motorbikes, monthly fitness allowance
• Join a team with a deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers