Collection Analyst: Field Recovery & Negotiation

First Circle; Pateros; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

HMO coverage from week one

Free catered lunches

Monthly fitness allowance

Transportation allowance

Accommodation allowance

Job summary

First Circle, a fast-growing FinTech in the Philippines, is seeking a Collection Analyst for Late Stage Accounts. The role involves client calls for desk collection operations, bridging internal teams and external stakeholders, and driving growth initiatives.

The ideal candidate will manage delinquent accounts, perform regular outreach, and secure payment arrangements while ensuring compliance. 1-5 years’ experience and a Bachelor's degree are preferred; RTO at BGC Taguig is required.

Qualifications

• Bachelor's degree in any field required.
• 1-5 years of relevant Collection Analyst experience preferred.
• Amenable to 5x RTO work setup in BGC Taguig.

Responsibilities

• Oversee 2M+ delinquent accounts to minimize bad debt and optimize recovery.
• Conduct regular calls and follow-ups to maintain client contact.
• Secure payment arrangements and Promises to Pay (PTPs) while monitoring compliance.
• Keep account records up to date and coordinate with internal teams.
• Aim to meet established collection, recovery, and productivity goals.

Skills

Quick learner

Accuracy

Organization

Communication

Negotiation

Persistence

Education

Bachelor's degree

Job description

First Circle, a fast-growing FinTech in the Philippines, is seeking a Collection Analyst for Late Stage Accounts. The role involves client calls for desk collection operations, bridging internal teams and external stakeholders, and driving growth initiatives.

The ideal candidate will manage delinquent accounts, perform regular outreach, and secure payment arrangements while ensuring compliance. 1-5 years’ experience and a Bachelor's degree are preferred; RTO at BGC Taguig is required.