Facilities & Mailroom Lead — Cash & Ops Specialist

JLL

Manila

On-site

PHP 360,000 - 480,000

Full time

9 days ago

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Job summary

JLL in Taguig, Philippines, is seeking a Facilities Assistant cum Cashier/Mailroom Lead to bridge back-of-house operations with building occupants.

You will handle cash, manage the mailroom, coordinate with couriers, and provide responsive facilities support to keep the workspace welcoming and efficient. This is an on-site role that requires attention to detail and strong communication.

Qualifications

High school diploma or equivalent educational qualification.
Minimum 2 years of experience in cashier, mailroom, or facilities support roles, preferably within commercial real estate or corporate environments.
Proven track record of handling cash transactions with accuracy and maintaining proper financial documentation.
Strong organizational skills with demonstrated ability to manage multiple tasks and priorities simultaneously.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn property management or mailroom tracking software.
Excellent communication skills with a customer service-oriented approach to supporting building occupants and visitors.
High level of integrity, discretion, and trustworthiness when handling financial transactions and sensitive correspondence.

Responsibilities

Process cash transactions accurately, maintain detailed financial records, and prepare daily reconciliation reports to ensure complete accountability and transparency.
Oversee all mailroom operations including receiving, sorting, logging, and distributing incoming and outgoing mail, packages, and courier deliveries in a timely manner.
Coordinate with courier services, manage package tracking systems, and ensure proper documentation of all shipments and deliveries.
Respond to facilities-related requests and inquiries from building occupants, providing prompt assistance and escalating issues to appropriate team members when needed.
Maintain organized records of cash transactions, mailroom logs, and facilities work orders using designated management systems and software.
Conduct regular inventory checks of mailroom supplies, petty cash funds, and facilities materials, placing orders as necessary to maintain adequate stock levels.
Support building access coordination by assisting with visitor registration, temporary pass issuance, and communication with security teams.
Ensure mailroom and reception areas remain clean, organized, and professionally presented at all times.