Mailroom Assistant - BOH

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 201,000 - 290,000; Full time

Job summary

Jones Lang LaSalle in Taguig, Philippines is seeking a diligent Mailroom Assistant to ensure timely mail handling, accurate distribution, and efficient package processing across the facility.

You will maintain logs, operate mailroom equipment, and support security and reception in coordinating deliveries while upholding safety and organization standards. This role offers a clear path in facilities operations for career growth.

Qualifications

• High school diploma or equivalent.
• Previous experience in mailroom operations, logistics, or administrative support preferred.
• Ability to lift and carry packages up to 50 pounds regularly.
• Strong organizational skills with keen attention to detail and accuracy.
• Reliable and punctual with a strong sense of responsibility.
• Basic computer skills and familiarity with tracking systems or databases.
• Effective communication skills and a customer service mindset when interacting with internal teams.
• Ability to work independently while managing multiple tasks in a fast-paced environment.

Responsibilities

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility.
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services.
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries.
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems.
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels.
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials.
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams.
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols.

Skills

Organizational skills

Customer service mindset

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Tracking systems/databases

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Mailroom Assistant at JLL, you'll play a vital role in keeping our operations running smoothly behind the scenes. This position is all about ensuring timely and accurate mail and package processing, supporting our teams with efficient distribution services, and maintaining organized systems that keep our workplace functioning at its best. You'll be the reliable presence that ensures correspondence, deliveries, and internal communications flow seamlessly throughout the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role provides a solid foundation for those looking to build their career in facilities management and corporate operations. You'll work in a collaborative environment where attention to detail, dependability, and a proactive approach make all the difference in supporting the broader organization.

What your day-to-day will look like:

• Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility
• Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services
• Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries
• Operate mailroom equipment including postage meters, scales, label printers, and sorting systems
• Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels
• Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials
• Respond to inquiries regarding mail delivery status and provide timely updates to internal teams
• Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols

Required qualifications:

• High school diploma or equivalent
• Previous experience in mailroom operations, logistics, or administrative support preferred
• Ability to lift and carry packages up to 50 pounds regularly throughout the workday
• Strong organizational skills with keen attention to detail and accuracy
• Reliable and punctual with a strong sense of responsibility
• Basic computer skills and familiarity with tracking systems or databases
• Effective communication skills and a customer service mindset when interacting with internal teams
• Ability to work independently while managing multiple tasks in a fast-paced environment

Preferred qualifications:

• Experience operating postage meters and shipping software
• Knowledge of courier services, shipping procedures, and postal regulations
• Familiarity with Microsoft Office Suite, particularly Outlook and Excel
• Previous experience in a corporate or commercial real estate environment
• Certification in logistics coordination

Location: On-site - Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ••••@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.