Facilities Lead: Campus Ops, Safety & Vendor Coordination

IntouchCX; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

IntouchCX in Manila, Philippines seeks a Facilities Lead to oversee day-to-day operations, ensure the campus is clean, safe, on-brand and that services run smoothly. You will supervise BSOs, coordinate vendor contracts, manage space builds, shipments, security, and emergency coverage while maintaining cost control and supporting a collaborative, fast-paced workplace culture.

In this role you will lead a team, liaise with building management, handle budgeting, ensure regulatory compliance, and

Qualifications

• High School Diploma required.
• Post-secondary schooling preferred.
• Ability to manage multiple tasks efficiently.
• Strong communication and collaboration skills.

Responsibilities

• Work with Building Management to ensure health & safety requirements and legislative compliance for the campus are met.
• Supervise Building Service Officers (BSOs) and their workload.
• Respond to facility related requests and complete assigned tickets in a timely manner.
• Coordinate campus visits including any related travel logistics.
• Ensure space build outs and furniture assembly projects are completed.
• Do weekly walk-throughs.
• Respond to urgent campus issues and provide off-hours/emergency support.
• Maintain list of vendor contracts for outsourced services.
• Acquire project quotes and place service calls.

Skills

Time management

Organizational skills

Attention to detail

Leadership

Problem solving

Communication

Collaboration

Adaptability

Education

High school diploma

Post-secondary education

Job description

IntouchCX in Manila, Philippines seeks a Facilities Lead to oversee day-to-day operations, ensure the campus is clean, safe, on-brand and that services run smoothly. You will supervise BSOs, coordinate vendor contracts, manage space builds, shipments, security, and emergency coverage while maintaining cost control and supporting a collaborative, fast-paced workplace culture.

In this role you will lead a team, liaise with building management, handle budgeting, ensure regulatory compliance, and