F&B Supervisor (Mixology/Bar)

Seda Hotels; Makati; On-site; PHP 280,000 - 420,000; Full time

Job summary

Seda Hotels Group is seeking an F&B Supervisor in Makati to oversee daily restaurant and bar operations, with a strong focus on mixology and beverage quality. You will lead and coach the F&B team, ensure service excellence, and manage cost controls to achieve departmental targets.

You will supervise beverage program development, inventory, and guest engagement, while ensuring adherence to Seda's standards and policies.

Qualifications

• Minimum 2–3 years in F&B operations with supervisory experience.
• Strong knowledge of mixology and cocktail preparation.
• Ability to develop beverage menus and manage cost controls.
• Excellent guest service and communication skills.

Responsibilities

• Supervise daily restaurant and F&B operations to ensure efficient service and standards.
• Monitor food and beverage quality, presentation, portions, and timeliness.
• Ensure restaurant and bar setup, cleanliness, and readiness for service.
• Lead pre-shift briefings on operations, reservations, promotions, guest preferences.
• Address guest feedback and coordinate with departments to resolve issues.
• Ensure compliance with food safety, sanitation, hygiene, safety, and hotel policies.
• Supervise bar operations, quality and presentation of beverages, and mixology.
• Develop and recommend cocktails, seasonal drinks, and signature beverages.
• Assist in beverage menus, recipes, presentation guidelines, and pricing.
• Control inventory of alcohol, mixers, garnishes, glassware, and bar supplies.
• Monitor beverage consumption, wastage, and losses; maintain cost efficiency.
• Ensure compliance with liquor regulations and responsible service.
• Supervise and coach restaurant and bar staff; assign duties and staffing.
• Provide on-the-job training on service standards, beverage knowledge, and upselling.
• Monitor grooming, attendance, discipline, and adherence to procedures.
• Provide feedback and training recommendations to improve performance.
• Support revenue targets through service, upselling, and promotions.
• Track daily sales, average check, and beverage sales mix.
• Implement approved cost-control measures; assist budgetary control.
• Coordinate with Culinary, Purchasing, Finance, Housekeeping, and others for smooth operations.
• Participate in inventory counts, audits, and departmental meetings.
• Perform other duties to support operational objectives.

Skills

Mixology

Beverage service

Team leadership

Guest engagement

Food safety

Tools

Inventory control software

POS system

Job description

The F&B Supervisor is responsible for supervising the daily operations of the property's food and beverage outlets, including restaurant service, bar operations, and beverage preparation. The role ensures consistent service excellence, product quality, operational efficiency, and compliance with established hotel standards and procedures.

The position requires strong knowledge of restaurant and bar operations, with demonstrated expertise in mixology, cocktail preparation, beverage menu development, and responsible alcohol service. The F&B Supervisor leads and coaches the F&B team to deliver memorable guest experiences while achieving departmental revenue, cost control, and profitability objectives.

DUTIES AND RESPONSIBILITIES

A. Restaurant and F&B Operations

• Supervise daily restaurant and F&B operations to ensure efficient service delivery and compliance with established service standards.
• Monitor food and beverage quality, presentation, serving portions, and timeliness of service.
• Ensure the restaurant and bar are properly set up, clean, organized, and ready for service.
• Conduct pre-shift briefings to communicate daily operations, reservations, promotions, guest preferences, and service priorities.
• Monitor guest feedback, address service concerns promptly, and coordinate with the relevant departments to resolve operational issues.
• Ensure compliance with food safety, sanitation, hygiene, occupational safety, and hotel policies and procedures.

B. Bar Operations and Mixology

• Supervise bar operations, ensuring the consistent quality, presentation, and preparation of alcoholic and non-alcoholic beverages.
• Demonstrate proficiency in mixology, including the preparation of classic cocktails, signature drinks, mocktails, and other beverage offerings.
• Develop and recommend creative cocktails, seasonal beverages, and signature drinks aligned with the property's concept and target market.
• Assist in developing beverage menus, standard recipes, presentation guidelines, and appropriate selling prices in coordination with the F&B Manager.
• Ensure proper handling, storage, requisitioning, and inventory control of alcoholic beverages, mixers, garnishes, glassware, and bar supplies.
• Monitor beverage consumption, breakage, wastage, and inventory variances to minimize losses and maintain cost efficiency.
• Ensure compliance with applicable liquor regulations, responsible alcohol service practices, and company policies.

C. Team Supervision and Development

• Supervise, coach, and motivate restaurant and bar associates to achieve service excellence and operational objectives.
• Assign duties, monitor work performance, and ensure appropriate staffing and deployment based on business volume.
• Conduct on-the-job training on service standards, beverage knowledge, cocktail preparation, upselling, and guest engagement.
• Monitor grooming, attendance, punctuality, discipline, and adherence to established departmental procedures.
• Provide constructive feedback and recommend appropriate training and development interventions to improve team performance.

D. Revenue Generation and Cost Control

• Support the achievement of F&B revenue targets through effective service execution, suggestive selling, and beverage promotions.
• Monitor daily sales, average check, beverage sales mix, and other relevant operational performance indicators.
• Implement approved cost-control measures to minimize wastage, overpouring, breakage, pilferage, and unnecessary expenses.
• Assist in monitoring food and beverage costs, inventory levels, and operating supplies to maintain budgetary control.
• Ensure accurate order taking, billing, payment processing, and reconciliation in accordance with established procedures.
• Recommend opportunities to improve revenue, enhance the beverage offering, and increase guest satisfaction.

E. Guest Experience and Service Excellence

• Ensure personalized, courteous, and professional service consistent with Seda's brand and hospitality standards.
• Engage with guests to understand their preferences and provide appropriate food and beverage recommendations.
• Handle guest complaints and special requests professionally, ensuring timely resolution and appropriate escalation when necessary.
• Promote a welcoming and refined dining and bar experience suitable for both hotel guests and external customers.
• Gather guest feedback and recommend improvements to service delivery, beverage offerings, and overall outlet experience.

F. Administration and Compliance

• Prepare and submit required operational reports, inventory records, requisitions, and incident reports accurately and on time.
• Monitor compliance with standard operating procedures, internal controls, and approved departmental policies.
• Coordinate with Culinary, Purchasing, Finance, Housekeeping, and other relevant departments to support seamless operations.
• Participate in inventory counts, operational audits, menu reviews, and departmental meetings.
• Perform other related duties as may be assigned by the immediate superior in support of the property's operational objectives.

Work Experience

• At least two (2) to three (3) years of relevant experience in food and beverage operations, preferably in a hotel, serviced residence, upscale restaurant, or comparable hospitality establishment.
• At least one (1) year of supervisory or team-lead experience is preferred.
• Demonstrated experience in bar operations, beverage inventory management, and cocktail preparation is required.