F&B Supervisor (Chinese-speaking)

InterContinental Hotels Group; Quezon City; Sur place; PHP 300 000 - 480 000; Plein temps

Résumé du poste

InterContinental Hotels Group is seeking a Food and Beverage Supervisor to oversee daily hotel F&B operations and ensure guest satisfaction. You will lead staff across kitchen, bar, and service teams to deliver a high‑quality dining experience.

The role involves inventory control, menu knowledge, seating during peak times, and strict adherence to safety and food safety regulations, while managing budgets and collaborating with all F&B functions.

Responsabilités

• Managing staff: Directing and scheduling the kitchen, bar, and food and beverage servers
• Customer service: Responding to customer feedback and complaints, and ensuring guest satisfaction
• Inventory: Maintaining inventory and controlling costs
• Menu knowledge: Explaining the food and beverage menu to guests
• Dining room: Ensuring the cleanliness and general look of the dining room
• Seating: Assisting in seating customers during peak hours
• Collaboration: Working closely with the kitchen and service staff
• Budget: Adhering to the food and beverage budget
• Safety: Ensuring safety for themselves and others in the workplace
• Food and safety regulations: Following food and safety regulations

Description du poste

A food and beverage supervisor in a hotel is responsible for overseeing the daily operations of the food and beverage services. Their duties include:

• Managing staff: Directing and scheduling the kitchen, bar, and food and beverage servers


• Customer service: Responding to customer feedback and complaints, and ensuring guest satisfaction


• Inventory: Maintaining inventory and controlling costs


• Menu knowledge: Explaining the food and beverage menu to guests


• Dining room: Ensuring the cleanliness and general look of the dining room


• Seating: Assisting in seating customers during peak hours


• Collaboration: Working closely with the kitchen and service staff


• Budget: Adhering to the food and beverage budget


• Safety: Ensuring safety for themselves and others in the workplace


• Food and safety regulations: Following food and safety regulations