F&B Service Supervisor

LaVie Resort and Casino; Manila; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

13th Month Pay

Health & Wellness Insurance

Company Equipment

Free Meals

Gym Membership

Parking Space

Job summary

LaVie Resort and Casino in Manila seeks a Food and Beverage Supervisor to oversee daily F&B operations, ensuring guest satisfaction, coordinating with kitchen and bar teams, and leading a fast-paced service team in a casino environment. This role requires strong organizational skills and a passion for hospitality.

Ideal candidates have 1–3 years of supervisory experience in F&B, a Bachelor's in hospitality, and solid leadership, POS/inventory skills, with flexibility for nights, weekends and

Qualifications

• Bachelor's degree preferred in hospitality or related field.
• 2-3 years of supervisory experience in food and beverage, preferably in a casino or high-volume venue.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in POS systems and inventory management software.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Knowledge of responsible alcohol service and local health regulations.

Responsibilities

• Supervise and support food and beverage staff, including servers, bartenders, and hosts.
• Monitor service quality, guest satisfaction, and compliance with health and safety regulations.
• Manage inventory, ordering, and stock control for F&B supplies.
• Resolve guest concerns promptly and professionally, ensuring positive outcomes.
• Train, coach, and evaluate team members to maintain high performance and morale.
• Coordinate with kitchen and bar teams to ensure timely and accurate service.
• Schedule staff shifts and manage labor costs in line with operational needs.
• Assist in implementing promotions, upselling strategies, and revenue-enhancing initiatives.
• Always ensure cleanliness and organization of service areas.

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Multitasking

Guest service

Education

Bachelor's degree in hospitality or related field

Tools

POS systems

Inventory management software

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Company Equipment, Employee Discount, Free Meals, Gym Membership, Parking Space

Professional Development

Professional Development

The Food and Beverage Supervisor oversee daily operations of food and beverage service within the casino, ensuring exceptional guest experiences, smooth team coordination, and adherence to service standards. This leadership role requires strong organizational skills, a passion for hospitality, and the ability to thrive in a fast-paced, entertainment-driven setting. The current role may be reassigned to other areas within the F&B department, and the job scope may be adjusted in response to the business needs.

RESPONSIBILITIES

• Supervise and support food and beverage staff, including servers, bartenders, and hosts
• Monitor service quality, guest satisfaction, and compliance with health and safety regulations
• Manage inventory, ordering, and stock control for food and beverage supplies
• Resolve guest concerns promptly and professionally, ensuring positive outcomes
• Train, coach, and evaluate team members to maintain high performance and morale
• Coordinate with kitchen and bar teams to ensure timely and accurate service
• Schedule staff shifts and manages labor costs in line with operational needs
• Assist in implementing promotions, upselling strategies, and revenue-enhancing initiatives
• Always ensure cleanliness and organization of service areas.

QUALIFICATIONS

• Bachelor's degree in hospitality or related field preferred
• Minimum 2-3 years of supervisory experience in food and beverage, preferably in a casino or high-volume venue
• Strong leadership, communication, and interpersonal skills
• Proficiency in POS systems and inventory management software
• Ability to work flexible hours, including nights, weekends, and holidays
• Knowledge of responsible alcohol service and local health regulations

SKILLS & TRAITS

• Strong interpersonal and communication skills.
• High attention to detail and service etiquette.
• Ability to multitask in fast-paced environments.
• Familiarity with POS systems and basic billing procedures.
• Knowledge of food safety standards and gaming protocols (if applicable).
• Outgoing personality with a flair for entertainment
• Quick thinking and adaptability under pressure
• Commitment to excellence and attention to detail
• Team-oriented with a proactive attitude

EMPLOYEE BENEFITS:

• 1 Free Duty Meal per shift
• Vacation Leave, Sick Leave, and Bereavement Leave
• Group Life and Accident Insurance
• HMO upon hire with 1 dependent coverage

Restaurant Management Casino Operations Cost Management Team Player Strong Work Ethic English Language Inventory Management Teamwork Communication Skills Interpersonal Skills

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