F&B Supervisor - Lobby Lounge and Pastry Shop

Okada Manila; Manila; Hybrid; PHP 424,000 - 625,000; Full time

Job summary

Okada Manila is seeking an experienced F&B Supervisor for the Lobby Lounge and Pastry Shop to lead daily restaurant operations, manage a dynamic team, and ensure top-quality service. The role partners with managers to optimize service, sales, and guest satisfaction while controlling costs and maintaining health & safety standards.

You will oversee staff training, inventory management, and collaboration with marketing efforts to boost traffic and revenue in a fast-paced luxury resort setting.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 2–3 years F&B experience in the same position, preferably in an Integrated Resort/5-star hotel.
• Strong leadership and management abilities.
• Strong analytical and problem-solving skills.
• Basic knowledge of MS Office; reservation system and POS experience.
• Experience with inventory management software, CRM tools, and roster management.

Responsibilities

• Supervise restaurant staff and delegate tasks to ensure smooth daily operations.
• Collaborate with Restaurant Managers to improve service and enforce policies.
• Review end-of-day sales, cashier audits, and cash turnover to prevent discrepancies.
• Monitor inventory, supplies, equipment, and order materials as needed.
• Prepare facilities maintenance reports to control costs and extend equipment life.
• Motivate team through meetings and open communication to enhance guest relations.
• Conduct internal training and provide materials on products and trends.
• Assist with inventory levels and stock rotation for cost-effectiveness.
• Support marketing initiatives and promotions to drive restaurant traffic.
• Perform additional tasks as directed by supervisors.

Skills

Leadership

Team Management

Analytical Skills

Interpersonal Skills

MS Office

Reservation System

POS

Inventory Management

CRM Tools

Roster Management

Education

Bachelor's Degree in Hospitality Management

Tools

Reservation System

POS

MS Office

Inventory Software

CRM Tools

Job description

Be A Game Changer
Join Okada Manila, Where Passion Meets Fun!

F&B Supervisor - Lobby Lounge and Pastry Shop

Business Unit: Hospitality & Entertainment

Division: Food and Beverage

I. BASIC PURPOSE / JOB BRIEF:

Responsible for supervising all aspects of the restaurant and delegating tasks to all the restaurant personnel and ensuring that the responsibilities are completed in a timely manner for its smooth operation on a daily basis.

II. MAJOR RESPONSIBILITIES AND DUTIES:

• Often works closely with Restaurant Managers to address any operational issues, develop strategies to improve service, and implement policies and procedures to enhance the overall guest experience.
• Updates end-of-day sales reports, review cashier audit findings and transaction by applying corrective measures, and overseeing cash turnover to prevent discrepancies.
• Checks and maintain operating supplies, equipment, furniture, and fixture inventory by monitoring breakages and losses, and ensure timely requisition of materials and supplies to uphold adequate stock levels for operations.
• Prepares facilities maintenance reports to effectively minimize and control costs, and extend the lifespan of the equipment and supplies.
• Motivates team members through regular meetings, task assignments, and fostering open communication to enhance guest relations skills and promote self-empowerment.
• Conducts internal training for team members by providing training materials to enhance their knowledge and skills to improve product awareness and ensure they are informed about current trends and updates in food and beverage service.
• May assist the Restaurant Assistant Manager in managing inventory levels, including ordering supplies and overseeing stock rotation to ensure adequate stock levels, and support overall cost-effectiveness.
• Supervises and coordinate the activities of restaurant staff, including servers, hosts, and bussers. provide on-the-job training, mentorship, and guidance to improve service efficiency, and enhance staff performance and morale.
• Supports marketing initiatives and promotional events by engaging with guests, gathering feedback and enhance service offerings to increase restaurant traffic and contribute to revenue growth.
• Performs additional tasks and responsibilities as directed by the immediate superior.

III. JOB SPECIFICATIONS:

Educational Requirement:

• Bachelor's Degree in Hospitality Management or related courses

Experience Requirement:

• At least 2-3 years F&B experience in the same position preferably in an Integrated Resort/5-star hotel.

Skills and Attributes:

• Strong leadership and management abilities, with the capacity to motivate and inspire a diverse team
• Strong analytical and problem-solving skills
• Has strong interpersonal skills
• Basic knowledge in MS Office (Office Word/Excel/Power Point/ Outlook)
• Advanced knowledge using reservation system and POS
• Ability to use inventory management software to track and order supplies
• Experience with CRM tools to manage customer data and enhance service
• Seasoned in handling roster management

Other Qualifications:

• Good command for both written and speaking in English
• Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed
• Familiarity with health and safety regulations.
• Must be able to work in flexible hours and on holidays