Express Hiring! Customer Service Agent

Miranda HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Health Insurance

Job Training

Job summary

A customer service provider in Pasig is seeking individuals to deliver exceptional customer services through various communication channels. The role involves assisting clients with inquiries, maintaining records, and ensuring a high standard of service. Candidates need to have a High School Diploma, strong English skills, and be a team player. This is an on-site position, offering opportunities for professional development and employee recognition.

Qualifications

• Must possess a High School Diploma or equivalent.
• 0–2 years of experience required.
• Strong English proficiency is essential for this role.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure a high standard of service delivery.
• Resolve customer issues promptly and effectively.

Skills

Strong English language proficiency

Excellent customer service skills

Effective communication and interpersonal skills

Team player with strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

Job Description

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure a high standard of service delivery.
• Resolve customer issues promptly and effectively.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure a high standard of service delivery.
• Resolve customer issues promptly and effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective communication and interpersonal skills
• Qualities and Traits: Team player with strong problem-solving abilities

Working Location

On-site - Pasig

Benefits

• Employee Recognition and Rewards: Holiday Gifts, Incentives
• Government Mandated Benefits
• Insurance Health & Wellness: Life Insurance
• Professional Development: Job Training

Important Notices

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.