Experienced Customer Service Specialist — Fast, Friendly Support

Recruitify_HR; Angeles; On-site; PHP 279,000 - 446,000; Full time

Job summary

Recruitify HR in Angeles City, Pampanga, Philippines is seeking an experienced customer service professional to join our team. You will provide excellent service by addressing inquiries, resolving issues, and processing requests with accuracy.

Collaboration with team members and maintaining a welcoming atmosphere for customers are essential. A patient, empathetic demeanor and strong communication skills are highly valued.

Qualifications

• Bachelor’s degree in a relevant field.
• 3–5 years of relevant customer service experience.
• Strong communication and problem-solving skills with a customer-first mindset.

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving issues.
• Process orders, forms, applications, and requests efficiently.
• Document interactions and follow up on customer feedback.
• Collaborate with team members to improve customer satisfaction.
• Maintain a welcoming environment for customers.

Skills

Communication skills

Problem solving

Customer-first mindset

Education

Bachelor’s degree

Job description

Recruitify HR in Angeles City, Pampanga, Philippines is seeking an experienced customer service professional to join our team. You will provide excellent service by addressing inquiries, resolving issues, and processing requests with accuracy.

Collaboration with team members and maintaining a welcoming atmosphere for customers are essential. A patient, empathetic demeanor and strong communication skills are highly valued.