Customer Service Specialist for Fast-Paced Support

Recruitify_HR; Tarlac City; On-site; PHP 167,000 - 257,000; Full time

Job summary

Recruitify HR in the Philippines is seeking a customer service representative to assist customers with inquiries, resolve issues quickly, and provide information about products and services. You will manage customer accounts, handle complaints professionally, and collaborate with other departments to improve satisfaction, requiring strong communication and empathy.

Flexibility to work shifts is often required in this role.

Qualifications

• Bachelor's degree preferred in a related field
• 1-3 years of experience in customer service
• Strong communication and interpersonal skills
• Patience, empathy, and problem-solving abilities
• Ability to work in a fast-paced environment

Responsibilities

• Assist customers with inquiries and resolve issues efficiently.
• Provide information about products and services to customers.
• Manage customer accounts and maintain accurate records.
• Handle customer complaints and feedback professionally.
• Collaborate with other departments to improve customer satisfaction

Skills

Strong communication and interpersonal

Education

Bachelor's degree in related field

Job description

Recruitify HR in the Philippines is seeking a customer service representative to assist customers with inquiries, resolve issues quickly, and provide information about products and services. You will manage customer accounts, handle complaints professionally, and collaborate with other departments to improve satisfaction, requiring strong communication and empathy.

Flexibility to work shifts is often required in this role.