Executive Assistant - Team Lead

Dynamic Talent Solutions; Pasig; Hybrid; PHP 1,004,000 - 1,451,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Employee Recognition Program

Incentives

Health Insurance

HMO

13th Month Pay

Paid Holidays

Work from Home

Job summary

Dynamic Talent Solutions is seeking an Executive Support Team Leader in Pasig to oversee a team of executive support professionals. You will manage day-to-day operations, coach team members, allocate work, handle escalations, and drive continuous process improvements to ensure top-notch service delivery to stakeholders.

The role requires a Bachelor's degree, 5+ years in executive support or administrative roles, at least 2 years of people management, and strong English communication skills.

Qualifications

• Bachelor's degree required.
• At least 5 years of executive support (VA/EA) or administrative experience.
• At least 2 years of people management experience.
• Experience leading an executive support or administrative team.
• Experience handling KPIs, coaching, work allocation, and escalations.
• Strong stakeholder management and communication skills.
• Excellent written and verbal communication in English.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Amenable to mid-shift schedule aligned with UK hours.

Responsibilities

• Oversee a team of executive support professionals and manage day-to-day operations.
• Monitor team performance and ensure quality service delivery to stakeholders.
• Coach, allocate work, handle escalations, and drive process improvements.

Skills

Executive leadership

Stakeholder management

Team coaching

KPI management

English communication

Multitasking

UK-hours awareness

Education

Bachelor's degree

Job description

Hybrid - Pasig 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Employee Recognition Program, Incentives

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

Health Insurance, HMO

Work-Life Balance

Work from Home

Job Expectations:

• Position Type: Experienced - Lead/Supervisor
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Schedule: Weekdays; Mid Shift

About the Job:

We are looking for an Executive Support Team Leader to join our client's team and oversee a team of executive support professionals. In this role, you will manage day-to-day support operations, monitor team performance, and ensure quality service delivery to stakeholders. You will also handle coaching, work allocation, escalations, and support process improvements.

Qualifications:

• Bachelor's Degree required.
• At least 5 years of relevant executive support (VA/EA) or administrative experience.
• At least 2 years of people management experience.
• Experience managing or leading an executive support or administrative team.
• Experience handling KPIs, coaching, work allocation, and escalations.
• Strong stakeholder management and communication skills.
• Excellent written and verbal communication skills in English.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Amenable to working on a mid-shift schedule aligned with UK hours.