Events Manager - Proactive

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Raffles and Fairmont Makati in Manila seeks an experienced Events Sales Manager to drive new business in luxury hospitality. You will lead client outreach, tailor proposals, conduct site inspections, and coordinate with hotel teams to convert inquiries into confirmed events.

The role demands strong leadership, a track record of achieving revenue targets, and excellence in service delivery for high-profile corporate and social events.

Qualifications

• Graduate degree in Hospitality Management or related field is advantageous.
• Minimum of five (5) years experience in events at a luxury hotel is advantageous.
• Strong leadership to motivate, train and supervise a team.
• Experience with Opera and Microsoft Office applications.

Responsibilities

• Generates new event business through proactive sales calls, market research, networking, client visits, hotel inspections, industry events, and partnerships with corporate clients, agencies, event planners, and professional organizers.
• Builds and maintains strong client relationships by understanding business needs and providing personalized five-star service, conducts account reviews, and develops opportunities for repeat business.
• Converts inquiries into confirmed events by responding promptly, prepares tailored proposals and quotations, conducts site inspections, negotiates contracts, and upsells event spaces, catering, accommodation, and other premium hotel services.
• Achieves event revenue targets by managing an active sales pipeline, follows up on leads, monitors conversion and competitor activity, prepares forecasts and reports, and coordinates events with relevant hotel departments.

Skills

Leadership

Client relationship building

Proactive sales

Negotiation

Education

Bachelor's degree in Hospitality Management or related field

Tools

Opera PMS

Microsoft Office

Job description

Company Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila's financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement.

Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

• Generates new event business through proactive sales calls, market research, networking, client visits, hotel inspections, industry events, and partnerships with corporate clients, agencies, event planners, and professional organizers.


• Builds and maintains strong client relationships by understanding business needs, provides personalized five-star service, conducts regular account reviews, and develops opportunities for repeat, referral, and long-term business.


• Converts inquiries into confirmed events by responding promptly, prepares tailored proposals and quotations, conducts site inspections, negotiates contracts, and upsells event spaces, catering, accommodation, and other premium hotel services.


• Achieves event revenue targets by managing an active sales pipeline, follows up on leads, monitors conversion and competitor activity, prepares accurate forecasts and reports, and coordinates confirmed events with relevant hotel departments.

Qualifications

• Graduate of a degree in Hospitality Management or any related field is an advantage.


• Minimum of five (5) years experience in events at a similar capacity in a luxury hotel is an asset.


• Strong leadership skills to motivate, train and supervise a team of employees.


• Experience with Opera and Microsoft Office applications.