Events manager - socials

Accor; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Raffles and Fairmont Makati seek a seasoned Events Manager to lead luxury social events from initial brief through execution and post-event follow-up. You will be the primary contact, tailor experiences to guest needs, and coordinate with hotel departments and suppliers for menus, décor, entertainment, and seamless service.

The role focuses on driving revenue through upselling, monitoring budgets, and upholding brand and safety standards while cultivating repeat business.

Qualifications

• Graduate of a degree in Hospitality Management or related field is an advantage.
• Minimum of five (5) years experience in events at a similar capacity in a luxury hotel is an asset.
• Strong leadership skills to motivate, train and supervise a team of employees.
• Experience with Opera and Microsoft Office applications.

Responsibilities

• Plans and delivers luxury social events from initial consultation through execution and post-event follow-up, including proposals, contracts, timelines, floor plans, and Banquet Event Orders.
• Handles the client experience by acting as the main point of contact, personalizing events, accommodating cultural and dietary needs, and handling special requests or service recovery professionally.
• Coordinates with hotel departments and external suppliers to execute menus, décor, entertainment, accommodation, transportation, technical requirements, setup, service, and breakdown.
• Drives revenue and ensure compliance by maximizing upselling opportunities, monitoring budgets and billing, maintaining brand and safety standards, and developing repeat and referral business.

Skills

Leadership

Customer service

Client relationship management

Education

Bachelor's degree in Hospitality Management

Tools

Opera

Microsoft Office

Job description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

• Plans and delivers luxury socialeventsfrom initial consultation through execution and post-event follow-up, including proposals, contracts, timelines, floor plans, and Banquet Event Orders.
• Handles the client experience by acting as the main point of contact, personalizingevents, accommodating cultural and dietary needs, and handling special requests or service recovery professionally.
• Coordinates with hotel departments and external suppliers to execute menus, décor, entertainment, accommodation, transportation, technical requirements, setup, service, and breakdown.
• Drives revenue and ensure compliance by maximizing upselling opportunities, monitoring budgets and billing, maintaining brand and safety standards, and developing repeat and referral business.

Qualifications

• Graduate of a degree in Hospitality Management or any related field is an advantage.
• Minimum of five (5) years experience in events at a similar capacity in a luxury hotel is an asset.
• Strong leadership skills to motivate, train and supervise a team of employees.
• Experience with Opera and Microsoft Office applications.