Entry-Level Chat & Email Support Specialist

Private Advertiser; Pasig; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Paid training

Night diff & holidays

Career growth

Job summary

Private Advertiser in Pasig is hiring for Non-Voice Customer Support roles. The position involves assisting customers via chat and email, handling inquiries, and providing accurate solutions. This is an entry-level role welcoming fresh graduates with strong written English and attention to detail.

Onsite work with shifting schedules is required; night differential and holidays pay apply where applicable, and paid training is provided to develop essential customer-support skills.

Qualifications

• Fresh graduates encouraged to apply.
• No BPO experience required for qualifying positions.
• Good written English communication skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and follow shifting schedules.

Responsibilities

• Handle customer inquiries and concerns through chat and email
• Provide accurate information and appropriate solutions
• Maintain organized and updated customer records
• Ensure professional and timely customer assistance
• Follow established service standards and company procedures

Skills

Written English

Attention to detail

Problem-solving

Education

Fresh graduates welcome

Job description

Private Advertiser in Pasig is hiring for Non-Voice Customer Support roles. The position involves assisting customers via chat and email, handling inquiries, and providing accurate solutions. This is an entry-level role welcoming fresh graduates with strong written English and attention to detail.

Onsite work with shifting schedules is required; night differential and holidays pay apply where applicable, and paid training is provided to develop essential customer-support skills.