Entry-Level Email & Chat Support Specialist

Accenture PLC; Quezon City; Presencial; PHP 288.000 - 384.000; Jornada completa

Descripción de la vacante

Accenture PLC seeks an Email and Chat Support specialist to deliver timely, high-quality assistance to platform users. The role requires empathy, clear communication, and effective problem-solving to resolve issues while upholding data privacy standards.

The position is onsite in Cubao with rotating shifts and rest days. Candidates with 6 months of voice or email/chat support experience or graduates are welcome to apply.

Formación

• SHS/HS graduate or college undergraduate with at least 6 months voice or email/chat experience.
• Typing speed and accuracy.
• Willing to work full onsite in Cubao.

Responsabilidades

• Provide timely, high-quality support to platform users.
• Demonstrate empathy, patience, and professionalism when assisting users.
• Resolve concerns efficiently and accurately.
• Escalate concerns appropriately when necessary.

Conocimientos

Customer Service

Communication

Problem Solving

Data Privacy

Educación

SHS/HS Graduate or College Undergraduate

Descripción del empleo

Accenture PLC seeks an Email and Chat Support specialist to deliver timely, high-quality assistance to platform users. The role requires empathy, clear communication, and effective problem-solving to resolve issues while upholding data privacy standards.

The position is onsite in Cubao with rotating shifts and rest days. Candidates with 6 months of voice or email/chat support experience or graduates are welcome to apply.