Call Center Representative

Neksjob Philippines; Cavite City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary + Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

A leading recruitment firm is seeking motivated Call Center Agents in Cavite City. You will be responsible for handling customer inquiries and ensuring a positive experience. Candidates must be high school graduates with good communication skills and basic computer literacy. The role offers paid training, competitive salary with bonuses, and various health benefits, along with great opportunities for career growth within a supportive team environment.

Qualifications

• Candidates must be willing to work on site.
• Basic computer skills and good communication abilities are essential.
• Basic computer literacy required.
• Good communication skills required.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good Communication skills

Basic computer literacy

Basic computer literacy

Education

At least High School or Senior High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience

Key Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site
• Education: At least High School or Senior High School Graduate
• Basic computer literacy
• Good Communication skills.

Why Join Us

• Paid Training.
• Competitive Salary + Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment.