Call Center Agent

Neksjob Philippines; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

A growing call center company in the Philippines is seeking motivated Call Center Agents. In this role, you will manage incoming calls, assist customers with queries, and resolve issues efficiently. Candidates must have at least 6 months of call center experience and must be willing to work on-site. The company offers paid training, competitive salary, bonuses, and other benefits in a fun and supportive team environment.

Qualifications

• At least 6 months call center experience.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.
• Good communication skills.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies and performance standards.

Skills

Customer-focused

Good communication skills

Basic computer literacy

Education

At least High School or Senior High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys positive experience.

Key Responsibilities

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Qualifications

• At least 6 months call center experience
• Willing To Work On Site
• Education: At least High School or Senior High School Graduate
• Basic computer literacy
• Good Communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits, Career Growth Opportunities
• Fun and Supportive Team Environment