Call Center Agent - Easy Account - Up To 23K - Davao

Bpo Hiring; Philippines; On-site; PHP 246,000 - 357,000; Full time

Job summary

Bpo Hiring in the Philippines is seeking Call Center Agents who are customer-focused and motivated to join our growing team. You will handle inquiries, provide product information, resolve concerns, and ensure every customer has a positive experience.

On-site roles require strong communication, basic computer literacy, and the ability to manage calls, update records, and adhere to scripts and policies. You will address issues promptly and contribute to service excellence.

Qualifications

• Willing To Work On Site.
• Education: At least High School or Senior High School Graduate.
• Basic computer literacy and good communication required.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good communication skills

Basic computer literacy

Willing to work on site

Education

High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills