Enrollment Sales Specialist — Inbound/Outbound Support

Resolv Global; Dagupan; On-site; PHP 240,000 - 360,000; Full time

Job summary

Resolv Global in Dagupan City, Philippines, is seeking Sales Intake Specialists to manage inbound and outbound calls, assess customer needs, and guide eligible individuals toward enrollment. This on-site role emphasizes clear English communication and empathy in a fast-paced environment.

You will learn complex programs through structured training and collaborate with cross-functional teams to ensure accurate documentation and timely follow-up activities.

Qualifications

• Excellent English communication skills.
• Empathetic and customer-focused solution oriented approach.
• Able to handle high-volume calls with professionalism.

Responsibilities

• Handle inbound and outbound calls to assess needs and enroll eligible customers.
• Document interactions accurately and ensure timely follow-up actions.
• Coordinate with cross-functional teams during training and onboarding processes.

Skills

English proficiency

Job description

Resolv Global in Dagupan City, Philippines, is seeking Sales Intake Specialists to manage inbound and outbound calls, assess customer needs, and guide eligible individuals toward enrollment. This on-site role emphasizes clear English communication and empathy in a fast-paced environment.

You will learn complex programs through structured training and collaborate with cross-functional teams to ensure accurate documentation and timely follow-up activities.