Evening-Shift Sales Intake Specialist (Dagupan)

Resolv Global; Dingras; On-site; PHP 173,000 - 207,000; Full time

Job summary

Resolv Global in Dagupan City is seeking Sales Intake Specialists to support customers through decision-making. You'll handle calls, identify eligibility, explain services, and guide qualified customers to enrollment, combining empathy with a results-driven approach.

This on-site role requires strong communication, active listening, and the ability to work in a fast-paced environment. Training will start soon, with a schedule aligned to US business hours; Philippines evening/night shifts are

Qualifications

• Minimum one year of sales or customer service experience.
• Excellent verbal and written English communication.

Responsibilities

• Handle a high volume of inbound and outbound calls.
• Ask thoughtful questions to assess eligibility.
• Educate customers about available services and benefits.
• Guide conversations toward enrollment decisions.
• Address questions, concerns, and objections professionally.
• Build trust and deliver a positive customer experience.
• Navigate multiple software systems while speaking with customers.
• Manage follow-ups, documentation, and case activities.
• Learn complex programs and procedures through training.
• Work independently while maintaining productivity and quality.

Skills

Customer service

Sales experience

Active listening

Clear communication

Job description

Resolv Global in Dagupan City is seeking Sales Intake Specialists to support customers through decision-making. You'll handle calls, identify eligibility, explain services, and guide qualified customers to enrollment, combining empathy with a results-driven approach.

This on-site role requires strong communication, active listening, and the ability to work in a fast-paced environment. Training will start soon, with a schedule aligned to US business hours; Philippines evening/night shifts are