Inbound/Outbound Enrollment Growth Specialist

Resolv Global; Dagupan; On-site; PHP 279,000 - 424,000; Full time

Job summary

Resolv Global in Dagupan City is seeking Sales Intake Specialists to handle inbound and outbound calls, assess customer needs, and guide eligible customers toward enrollment. This on-site role emphasizes clear English communication and empathy to support a high-volume, fast-paced environment.

You will participate in structured training, work with cross-functional teams to ensure accurate documentation, and align scheduling with U.S. time zones for shift coverage.

Qualifications

• Handle inbound and outbound calls to assess customer needs and guide enrollment.
• Strong English communication and empathy for a high-volume, fast-paced environment.

Responsibilities

• Handle inbound and outbound calls to assess customer needs and guide enrollment.

Skills

Inbound calls

Outbound calls

Customer needs

Enrollment guidance

Job description

Resolv Global in Dagupan City is seeking Sales Intake Specialists to handle inbound and outbound calls, assess customer needs, and guide eligible customers toward enrollment. This on-site role emphasizes clear English communication and empathy to support a high-volume, fast-paced environment.

You will participate in structured training, work with cross-functional teams to ensure accurate documentation, and align scheduling with U.S. time zones for shift coverage.