Enrollment Sales Specialist — Dagupan

Resolv Global; Mapandan; On-site; PHP 161,000 - 218,000; Full time

Job summary

Resolv Global in Dagupan City is seeking a Sales Intake Specialist to support customers through decision-making processes. You will handle inbound and outbound calls, assess needs, and guide enrollment with professionalism.

The role requires strong English communication, active listening, and the ability to work a schedule aligned with U.S. business hours, with evenings and overnight hours in the Philippines.

Qualifications

• Experience in sales or customer service.
• Excellent verbal and written communication.

Responsibilities

• Handle a high volume of inbound and outbound calls.
• Ask thoughtful questions to determine eligibility.
• Educate customers about services and benefits.
• Guide conversations toward enrollment decisions.
• Address questions and objections with professionalism.
• Build trust and create a positive customer experience.
• Navigate multiple software systems while speaking with customers.
• Manage follow-ups and documentation accurately.
• Learn programs and processes through training.
• Work independently while maintaining productivity and quality.

Job description

Resolv Global in Dagupan City is seeking a Sales Intake Specialist to support customers through decision-making processes. You will handle inbound and outbound calls, assess needs, and guide enrollment with professionalism.

The role requires strong English communication, active listening, and the ability to work a schedule aligned with U.S. business hours, with evenings and overnight hours in the Philippines.