Energy Storage Field Service Engineer

Level Up Talent Solutions; Cebu City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Level Up Talent Solutions is seeking a highly technical Energy Storage After-Sales Engineer to join our service team. You will be responsible for on-site commissioning, troubleshooting, maintenance, and repair of our energy storage products, ensuring rapid resolution of technical issues and superior customer satisfaction.

You will provide on-site and remote technical support for energy storage systems, perform system commissioning and preventive maintenance, and train customers on operation and

Qualifications

• A degree in Electrical/Power Engineering or related field.
• 2+ years of field service or maintenance experience with battery storage systems.
• Familiar with lithium-ion battery characteristics, CAN bus, RS485, Modbus.
• Ability to read electrical schematics, single-line diagrams, and wiring diagrams.
• Willing to travel 50–75% to customer sites; overtime on Saturdays as needed.
• Fluent in English; physical ability to lift up to 25 kg.

Responsibilities

• Provide on-site and remote technical support for energy storage systems (batteries, BMS, PCS, and EMS).
• Perform system commissioning, firmware upgrades, and preventive maintenance.
• Diagnose and resolve hardware/software faults (e.g., communication errors, cell voltage imbalance, thermal management issues).
• Document all service activities, including failure analysis, repair logs, and field service reports.
• Train customers and local partners on proper system operation, safety procedures, and basic maintenance.
• Collect and report product failure data to the R&D and quality teams to drive continuous improvement.
• Manage spare parts inventory and coordinate logistics for replacement components.
• Respond to emergency service calls within agreed SLAs (e.g., 24/48-hour response).
• Support the sales team by providing pre-sales technical input on installation and serviceability.

Skills

Field service

Troubleshooting

Commissioning

Maintenance

Customer communication

Documentation

Education

Electrical Engineering degree

Tools

Multimeters

Insulation testers

Battery diagnostic tools

Job description

Level Up Talent Solutions is seeking a highly technical Energy Storage After-Sales Engineer to join our service team. You will be responsible for on-site commissioning, troubleshooting, maintenance, and repair of our energy storage products, ensuring rapid resolution of technical issues and superior customer satisfaction.

You will provide on-site and remote technical support for energy storage systems, perform system commissioning and preventive maintenance, and train customers on operation and