Employee Relations Officer

Private Advertiser; Mandaue; On-site; PHP 420,000 - 660,000; Full time

Job summary

Private Advertiser in the Philippines seeks an experienced HR professional to lead employee relations, ensure compliant practices, and advise management on policy.

You will handle grievances, investigations, and confidential records, collaborating with recruitment, training and payroll to keep HR operations smooth. The ideal candidate has a relevant degree and 3–5 years of experience, strong EI, and excellent communication.

Qualifications

• Bachelor's degree in HR, Business Administration or related field, or equivalent professional experience
• 3–5 years of experience in employee relations or HR administration
• In-depth knowledge of Philippines employment laws and workplace regulations
• Excellent communication and interpersonal skills
• Ability to handle confidential matters with discretion
• Impartial and objective when handling disputes or grievances
• High emotional intelligence and empathy
• Strong organizational and time management skills
• Experience in conflict resolution and mediation

Responsibilities

• Develop and implement employee relations strategies to promote a positive workplace culture
• Handle grievances, complaints and disciplinary matters impartially
• Investigate workplace conflicts and provide resolution recommendations
• Advise employees and management on HR policies and employment matters
• Ensure compliance with Philippines employment laws across HR functions
• Maintain confidential employee records
• Collaborate with recruitment, training and payroll to ensure seamless HR operations
• Support organizational changes, redundancies or restructuring processes

Skills

Communication skills

Interpersonal skills

Discretion/confidentiality

Emotional intelligence

Organizational skills

Conflict resolution

Mediation

Impartiality

Education

Bachelor's degree in HR / Business Administration or related field

Job description

Key responsibilities:

• Develop and implement employee relations strategies and programmed that promote a positive workplace culture and employee engagement

• Handle employee grievances, complaints and disciplinary matters fairly, impartially and confidentially, following established company policies and legal requirements

• Conduct investigations into workplace conflicts, misconduct or disputes and provide recommendations for resolution

• Serve as a trusted advisor to employees and management, providing guidance on employment-related matters and HR policies

• Ensure compliance with employment laws, regulations and company policies across all HR functions

• Maintain accurate and confidential employee records and documentation

• Collaborate with other HR functions including recruitment, training and payroll to ensure seamless HR operations

• Provide support during organizational changes, redundancies or restructuring processes

Qualifications:

• Bachelor's degree in Human Resources, Business Administration or a related field, or equivalent professional experience

• Minimum of 3–5 years of experience in employee relations, HR administration or a similar HR function

• In-depth knowledge of employment legislation, labor laws and workplace regulations applicable in the Philippines

• Excellent communication and interpersonal skills, with the ability to interact with people at all levels of the organization

• Strong problem-solving abilities and the capacity to handle sensitive and confidential matters with discretion

• Ability to remain impartial and objective when handling disputes or grievances

• High level of emotional intelligence and empathy when dealing with employee concerns

• Excellent organizational and time management skills, with the ability to manage multiple priorities

• Demonstrated experience in conflict resolution and mediation