Employee Relations Manager

Mary Grace Foods, Inc.; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Mary Grace Foods, Inc. in the Philippines is looking for an experienced Employee Relations Manager to lead disciplinary processes, investigations, and engagement initiatives.

You will partner with business leaders to foster a respectful, compliant, and values-driven workplace. You will oversee policy management, maintain confidential case records, and support leadership development through coaching and performance discussions.

Qualifications

• Bachelor's degree in Psychology, HR Management, or related field.
• At least 5 years in Employee Relations, Labor Relations, HR Operations, or similar HR role.
• Experience in retail, food & beverage, or multi-site operations preferred.
• Experience supporting organizations with 3,000+ employees is an advantage.
• Strong knowledge of Philippine labor laws, disciplinary procedures, and employee relations practices.
• Excellent investigation, conflict resolution, and case management skills.
• Strong communication, facilitation, and stakeholder management abilities.
• High level of integrity, discretion, and emotional intelligence.

Responsibilities

• Lead employee relations concerns, disciplinary cases, and investigations.
• Ensure timely and fair administration of due process and company policies.
• Conduct fact-finding interviews and prepare disciplinary recommendations and documentation.
• Maintain accurate and confidential records of employee relations cases.
• Develop, review, and implement employee relations policies and procedures.
• Facilitate mediation sessions and resolve workplace conflicts.
• Partner with department leaders to address employee concerns and promote positive working relationships.
• Develop proactive strategies to prevent workplace disputes.
• Oversee employee commendation and recognition programs.
• Collaborate with leaders to promote employee engagement and workplace morale.
• Support cultural, values-based, and wellness initiatives across the organization.
• Guide managers and supervisors in conducting coaching and counseling sessions.
• Support leadership development through effective feedback and employee performance discussions

Skills

Employee relations

Labor relations

Investigation and case documentation

Coaching and counseling

Conflict resolution

Stakeholder management

Education

Bachelor's degree in Psychology, HR Management or related field

Job description

We are seeking an experienced Employee Relations Manager to lead employee relations initiatives, disciplinary processes, conflict resolution, and employee engagement programs. This role will serve as a strategic partner to business leaders in fostering a respectful, compliant, and values-driven workplace culture.

Employee Relations & Case Management

• Lead and manage employee relations concerns, disciplinary cases, and investigations
• Ensure timely and fair administration of due process and company policies
• Conduct fact-finding interviews and prepare disciplinary recommendations and documentation
• Maintain accurate and confidential records of employee relations cases

Policy Management & Compliance

• Develop, review, and implement employee relations policies and procedures
• Ensure compliance with labor laws, company policies, and the Code of Discipline
• Recommend policy updates and improvements as needed
• Facilitate mediation sessions and resolve workplace conflicts
• Partner with department leaders to address employee concerns and promote positive working relationships
• Develop proactive strategies to prevent workplace disputes

Recognition & Employee Engagement

• Oversee employee commendation and recognition programs
• Collaborate with leaders to promote employee engagement and workplace morale.
• Support cultural, values-based, and wellness initiatives across the organization.

Coaching & Leadership Support

• Guide managers and supervisors in conducting coaching and counseling sessions.
• Support leadership development through effective feedback and employee performance discussions

Qualifications

• Bachelor's Degree in Psychology, Human Resources Management, or a related field
• At least 5 years of experience in Employee Relations, Labor Relations, HR Operations, or a similar HR role.
• Preferably with experience in the retail, food & beverage, or multi-site operations industry.
• Experience supporting organizations with 3,000+ employees is an advantage.
• Strong knowledge of Philippine labor laws, disciplinary procedures, and employee relations practices.
• Excellent investigation, conflict resolution, and case management skills.
• Strong communication, facilitation, and stakeholder management abilities.
• High level of integrity, discretion, and emotional intelligence.
• Labor Law and Labor Relations
• Employee Relations Management
• Conflict Resolution and Mediation
• Investigation and Case Documentation
• Coaching and Counseling
• Problem Solving and Decision Making
• Relationship Building and Stakeholder Management

Work Arrangement

• Full-time, On-site in Paranaque
• 5-day workweek, 8 hours per day.
• May be required to attend off-site HR activities and employee engagement programs

Why Join Us?

• Opportunity to drive positive workplace culture and employee engagement.
• Work closely with business leaders and key stakeholders.
• Contribute to building a high-performing and values-driven organization