EMEA Integration Lead — Client Onboarding & Projects

Depository Trust & Clearing Corporation; Philippines; Hybrid; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Health insurance

Pension / Retirement benefits

Paid Time Off

Hybrid work model

Job summary

Depository Trust & Clearing Corporation in the Philippines is seeking an Integration Analyst who will manage client onboarding and amendments, acting as the primary contact for client engagements while coordinating with internal partners to ensure go-live dates are achieved.

The role emphasizes delivering accurate issue resolutions, maintaining project documentation, and coordinating the verification and approval processes for client onboarding.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Experience in financial or professional services is desirable.
• Strong client-facing communication skills.
• Ability to manage client and internal projects independently.
• Excellent teamwork and interpersonal abilities.

Responsibilities

• Manage all aspects of existing Client amendments including account additions, terminations, mergers and name changes.
• Ensure accurate and timely resolutions to all issues that arise during the Client amendment projects
• Execute on Global Verification and approval process for new Client onboarding and amendments
• Educate Clients on the project materials required for the Client amendment process
• Monitor client progress during initial production rollout of Client amendment changes.
• Proactively share best practices with team members inside and outside of Onboarding.
• Support the maintenance of internal procedure documentation for existing Client amendments
• Recommend improvement ideas to increase the efficiencies and effectiveness of the team
• Proactively manage outreach and execution of Clients incident remediation as directed by management
• Contribute to internal projects when required by management
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Skills

Client-focused

Project management

Strong communication

Independent contributor

Team player

Education

Bachelor's degree or equivalent experience

Job description

Depository Trust & Clearing Corporation in the Philippines is seeking an Integration Analyst who will manage client onboarding and amendments, acting as the primary contact for client engagements while coordinating with internal partners to ensure go-live dates are achieved.

The role emphasizes delivering accurate issue resolutions, maintaining project documentation, and coordinating the verification and approval processes for client onboarding.