Client Onboarding & Account Lifecycle Senior Analyst

The Depository Trust & Clearing Corporation (DTCC); Metro Manila; Hybrid; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Health and life insurance

Pension/Retirement

Paid Time Off and family care leaves

Hybrid 3 onsite / 2 remote

Job summary

DTCC in Manila, Philippines, is seeking a Senior Analyst for Client Account Services to lead onboarding and lifecycle activities for new clients. You will guide applicants through risk and legal assessments, manage accounts, mergers, retirements, and ensure high-quality client service.

The role requires quick learning, strong collaboration with internal teams, and data governance across systems. A hybrid work model is offered, with both onsite and remote days.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 2 years of related experience.
• Strong written and oral communication.

Responsibilities

• Respond directly to applicants/clients via phone or CRM tools (e.g., Salesforce).
• Coordinate with internal teams to ensure onboarding and lifecycle activities run smoothly.
• Review and manage client documentation in line with audit requirements.

Skills

Client onboarding

Account lifecycle management

CRM administration

Risk awareness

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

DTCC in Manila, Philippines, is seeking a Senior Analyst for Client Account Services to lead onboarding and lifecycle activities for new clients. You will guide applicants through risk and legal assessments, manage accounts, mergers, retirements, and ensure high-quality client service.

The role requires quick learning, strong collaboration with internal teams, and data governance across systems. A hybrid work model is offered, with both onsite and remote days.