Global Implementation & Onboarding Specialist

Safeguard Global; Metro Manila; Hybrid; PHP 300,000 - 600,000; Full time

Benefits offered by this job

Autonomy & Flexibility (Work in AnyWay

Bonding Leave

2 Charitable Days

Reward & Recognition Program

Corporate bonus/SIP

Job summary

Safeguard Global is seeking an Implementation Project Specialist in the Philippines to guide clients through onboarding and cross-functional implementation journeys. You will coordinate timelines, deliverables, and training, ensuring successful adoption of EOR and Managed Services for diverse global clients.

You will work with internal teams and external partners to keep projects on track, manage risks, and maintain strong client communications, contributing to high satisfaction and smooth

Qualifications

• Experience in onboarding, implementation, project coordination, or client success.
• Basic understanding of EOR, global employment, payroll, HR, or Managed Services.
• Strong project coordination and stakeholder management across cross-functional teams.

Responsibilities

• Welcome and guide clients through Safeguard Global’s products, services, and implementation journey.
• Own implementation projects, maintaining project plans, timelines, deliverables, and status updates.
• Coordinate onboarding activities across internal teams and external partners.
• Support EOR and simple Managed Services implementations across Payroll, HR/Benefits, Accounting, and Entity Management.
• Drive technology setup and deliver platform training to clients.
• Monitor project progress, identify risks, and escalate issues when needed.
• Maintain accurate go-live forecasting and deliver proactive client communication.
• Collaborate with Sales and Client Success for smooth handovers and high client satisfaction.

Skills

Onboarding

Implementation

Project coordination

Client success

Tools

EOR systems

Payroll knowledge

HR/Benefits understanding

Job description

Safeguard Global is seeking an Implementation Project Specialist in the Philippines to guide clients through onboarding and cross-functional implementation journeys. You will coordinate timelines, deliverables, and training, ensuring successful adoption of EOR and Managed Services for diverse global clients.

You will work with internal teams and external partners to keep projects on track, manage risks, and maintain strong client communications, contributing to high satisfaction and smooth