Elevated Restaurant Manager - Customer Experience Lead

Confidential Jobs; Legazpi; On-site; PHP 300,000 - 540,000; Full time

Job summary

Confidential Jobs in the Philippines seeks a Restaurant Manager to oversee QSCH practices, shift operations, cleanliness, and guest experience. You will lead a dynamic team, ensure timely service, and implement marketing programs to drive repeat visits.

Ideal candidates have strong leadership, people management and hospitality experience, with a focus on delivering memorable dining experiences and maintaining high standards across all areas of the restaurant.

Qualifications

• Bachelor's/College Degree in relevant field required or equivalent.
• Experience as Shift Manager/Store Supervisor preferred.

Responsibilities

• Oversee opening/mid shift procedures and QSCH compliance.
• Lead floor operations to ensure excellent service during peak hours.
• Maintain cleanliness and organization of dining, kitchen and prep areas.
• Ensure product quality and guest satisfaction, resolving concerns promptly.
• Manage closing procedures and set up for next day operations.
• Lead the shift to achieve consistent restaurant operations.
• Foster a positive work environment and team engagement.
• Develop and implement local marketing programs to drive repeat visits.

Skills

People Management

Guest service

Leadership

Marketing initiatives

Education

Bachelor's/College Degree in Food & Beverage Services Management or related

Job description

Confidential Jobs in the Philippines seeks a Restaurant Manager to oversee QSCH practices, shift operations, cleanliness, and guest experience. You will lead a dynamic team, ensure timely service, and implement marketing programs to drive repeat visits.

Ideal candidates have strong leadership, people management and hospitality experience, with a focus on delivering memorable dining experiences and maintaining high standards across all areas of the restaurant.