Restaurant Operations Lead & Guest Experience Champion

Private Advertiser; Laguna; On-site; PHP 300,000 - 450,000; Full time

Job summary

Private Advertiser in Laguna, Philippines is seeking a Restaurant Manager to lead daily operations, ensure top service, and maintain a welcoming guest experience.

You will manage QSCH procedures, floor coverage during peak times, cleanliness, and safety, while motivating the team and maintaining product quality.

This role requires a Bachelor's degree in Hospitality or related field, and prior experience as a shift manager or store supervisor in food and beverage.

Qualifications

• Bachelor's degree in Hospitality/Tourism/Hotel Management or related field.
• Experience as Shift Manager or Store Supervisor in food & beverage services.
• Proven ability to lead teams and deliver customer service excellence.

Responsibilities

• Lead QSCH management and opening/closing procedures.
• Ensure excellent service and hospitality during peak hours.
• Maintain cleanliness and organization of dining, restrooms, kitchen and prep areas.
• Resolve guest concerns promptly and professionally.
• Build guest loyalty through local marketing and relationship management.
• Inspire and manage a store team to sustain high operations standards.

Skills

Leadership

People management

Customer service

Shift management

Education

Bachelor's degree in Hospitality/Tourism/Hotel Management

Job description

Private Advertiser in Laguna, Philippines is seeking a Restaurant Manager to lead daily operations, ensure top service, and maintain a welcoming guest experience.

You will manage QSCH procedures, floor coverage during peak times, cleanliness, and safety, while motivating the team and maintaining product quality.

This role requires a Bachelor's degree in Hospitality or related field, and prior experience as a shift manager or store supervisor in food and beverage.