E-COMMERCE OPERATIONS MANAGER

D MAISON LEGACY CORP; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

D MAISON LEGACY CORP in Pasig is seeking an experienced E-Commerce Operations Manager to lead day-to-day online business activities. You will manage product listings, pricing, inventory, and order fulfillment across marketplaces, coordinating with warehouse, customer service, marketing, and finance to ensure timely, accurate transactions and strong customer experience.

The role requires 3–5 years in e-commerce operations, a degree in business-related field, and a proactive approach to process

Qualifications

• Bachelor’s degree in a related field (Business Management / Marketing / E-Commerce).
• 3–5 years of e-commerce operations experience including order processing, inventory management, and fulfillment coordination.
• Strong data analysis, reporting, and spreadsheet skills to track performance metrics.
• Familiarity with online marketplaces and e-commerce platforms.
• Excellent communication and stakeholder management across cross-functional teams.
• Ability to organize tasks, prioritize deadlines, and solve operational issues in fast-paced environments.
• Background in retail, logistics, or supply chain is beneficial.
• Willingness to work on-site in Pasig.

Responsibilities

• Oversee day-to-day online business operations.
• Manage product listings, pricing, inventory accuracy, and order fulfillment across e-commerce platforms.
• Coordinate with warehouse, customer service, marketing, and finance teams to streamline workflows.
• Monitor KPIs and prepare regular reports.
• Implement process improvements to optimize efficiency and reduce costs.
• Support platform compliance and vendor/ marketplace requirements.
• Plan promotions and sales campaigns from an operational standpoint.

Skills

Data analysis

Reporting

Stakeholder management

Communication skills

Cross-functional collaboration

Task prioritization

Problem solving

Education

Bachelor’s degree in Business Management

Bachelor’s degree in Business, Management, Operations, or related discipline

Tools

Excel

Business analytics tools

Job description

Company Description D MAISON LEGACY CORP is a growing retail and e-commerce company focused on delivering quality products and a reliable customer experience. The organization is building its presence in the digital marketplace and values operational excellence, collaboration, and continuous improvement. Team members are encouraged to contribute ideas that enhance processes, customer satisfaction, and business performance. The company provides an environment where professionals can develop their skills, take ownership of key initiatives, and support long-term growth.

Role Description The E-Commerce Operations Manager is a full-time, on-site role based in Pasig, responsible for overseeing day-to-day online business operations. This role manages product listings, pricing, inventory accuracy, and order fulfillment processes across e-commerce platforms to ensure timely and error-free transactions. The E-Commerce Operations Manager coordinates with warehouse, customer service, marketing, and finance teams to streamline workflows, resolve operational issues, and maintain service levels. The role monitors key performance indicators, prepares regular reports, and implements process improvements to optimize efficiency, reduce costs, and enhance the customer experience. This position also supports platform compliance, vendor and marketplace requirements, and contributes to planning promotions and sales campaigns from an operational standpoint.

Qualifications

• Bachelor’s degree in Business Management, Marketing, E-Commerce, or a related field.
• At least 3–5 years of relevant experience in e-commerce operations, including order processing, inventory management, and fulfillment coordination.
• Strong skills in data analysis, reporting, and use of spreadsheets or business tools to track performance metrics.
• Knowledge of online marketplaces, e-commerce platforms, and basic digital workflows and systems.
• Effective communication, collaboration, and stakeholder management skills across cross-functional teams.
• Proven ability to organize tasks, prioritize deadlines, and solve operational issues in a fast-paced environment.
• Background in retail, logistics, supply chain, or related fields is highly beneficial.
• Bachelor’s degree in Business, Management, Operations, or a related discipline, or equivalent practical experience.
• Willingness to work on-site in Pasig and adapt to evolving business needs and processes.